www.wearedotdotdot.com (the "Platform") is an online service that provides users ("you") with information about digital learning opportiunities. The Platform is owned and operated by Centre for London (“CfL”, "we", "our", "us").
We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Platform or use our services.
What information we collect from you
We receive and store any information you enter on our Platform or give us in any other way. Depending on how you log onto the Platform, this can include information that can be used to identify you as an individual or to contact you directly ("personal information").
Personal information includes information you provide us, such as your first and last name, postcode and email address, username and password. You can choose not to provide this personal information to us, but in general some information about you is required in order for you to receive relevant information and updates from the Platform and enjoy other benefits of being a registered member. For example, only registered members are able to favourite profiles, courses and events. In addition, some information is also required in order for us to remember your preferences, so we can provide you with a personalised service each time you log in.
Information We May Receive From Social Networking Sites
If you create an account on our website by logging in through Facebook, Google+ or Twitter, or by “following,” or “liking” the Platform on a third party social media site, that third party may pass certain information about your use of its service to the Platform. This information could include the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Platform.
Information Automatically Collected
We automatically collect certain types of usage information when you visit our Platform. When you visit the Platform, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Platform (e.g., the pages you view, the links you click and other actions you take on the Platform), and allow us to track your usage of the Platform over time. We may collect log file information from your browser or mobile device each time you access the Platform. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Platform, domain names, landing pages, pages viewed, and other such information. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Platform. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analysing and improving the Platform.
When you access our Platform by or through a mobile device, we may receive or collect and store a unique identification number associated with your device (“Device ID”), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.
We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Platform; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Platform; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service. We may associate information we automatically collect with your other information.
You can also find out more about cookies generally, including how to see what cookies have been set on your device and how to manage and delete them at websites such as www.allaboutcookies.org and www.youronlinechoices.eu
To help measure and research the effectiveness of features and offerings, advertisements, and email communications (by determining which emails you open and act upon).
The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable non-essential types of cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the tools offered on our sites.
Your Choices About Your Information
You can click the “unsubscribe” button on promotional email communications. Note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, password requests, change or updates to features of the Platform, or technical and security notices.
We will retain your information for as long as your account is active or as needed to provide you services. If your account becomes inactive, we will maintain your personal information in the event you wish to re-engage in our Platform.
If you have any questions about reviewing or modifying your account information, you can contact us directly firstname.lastname@example.org.
How we use your information
the Platform uses the information we collect about you for the following general purposes:
for registration and to manage your account, including to allow your access to and use of our site;
to communicate with you in general, including to provide information about the Platform and invitations from the the Platform community;
to enable us to publish your likes on the Platform community;
to respond to your questions and comments;
to measure interest in and improve our products, services, and the Platform;
to notify you about new courses entered onto the Platform or our partners that may be of interest to you in accordance with your marketing preferences;
to otherwise customize your experience with the Platform;
to solicit information from you, including through surveys;
to resolve disputes or troubleshoot problems;
to prevent potentially prohibited or illegal activities;
to enforce our Terms and Conditions; and
as otherwise described to you at the point of collection.
We want to make it easy for you to take advantage of opportunities on our Platform. One way we do this is by sending you email messages that contain information about your digital skills related interests in accordance with your marketing preferences. For example, if your marketing preference is to receive email marketing messages, then if you search for a course on Python on our website, we may send you an email message about Python or other Languages. We believe these email messages will provide you with useful information about accessing digital learning opportunities available through the Platform. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
Please review "Your rights and choices with respect to the collection and use of your information" section below for more information.
With whom we share your information
The Platform may share your information with the following entities:
Throughout the Platform and its affiliated sites, all products and services provided by third-party suppliers are described as such. We encourage you to review the privacy policies, Terms and Conditions, and other policies of any Digital Learning Programme whose products and services you may access through the Platform. Please note that these Programmes also may contact you as necessary to obtain additional information about you or the services you have booked, to facilitate your course or event booking, or for other purposes consistent with the practices described in their privacy policies and Terms and Conditions.
Third-party vendors may provide services or functions on our behalf, including business analytics, customer service, marketing, public relations, distribution of surveys or fraud prevention. We may also authorise third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of our Platform or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
We also may share your information if we believe, in our sole discretion, that such disclosure is necessary...
to comply with legitimate and enforceable summons, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us;
to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of the Platform, our customers, or others; and in connection with our Terms and Conditions and other agreements; or
in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Platform receives or the most popular programmes. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
How Long We Keep Your Information for
We may retain certain information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity. The periods for which we retain your information depend on the purpose for which we collected it and we use it.
We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. We may retain some information for a period of time after you have closed your account with us, for instance if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
Your rights and choices with respect to the collection and use of your information
You can choose not to provide us with your personal information, although it may be needed to take advantage of certain features offered on the Platform.
You have the right to ask us what personal information we hold about you by contacting us at the address below (see "Contact Us"), and we may charge a small fee for providing you with this information.
We endeavor to ensure that your personal information is relevant to its intended use, accurate, and complete. You can also review, add or update the information you have provided to us by visiting the “Settings” page on our Platform, once you have logged in.
You also can add or update information and close your account as described above. If you decide to close your account on the Platform.
You can close your Platform account at any time. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time.
If you sign up to our Newsletter you will have the opportunity to provide us with your marketing preferences, and will be given a choice as to whether you want to receive email marketing messages from the Platform.
Whether registered as a member or not, you also will be given the opportunity to unsubscribe from promotional messages in any such email we send.
Please note that we may send you other communications, including service announcements, and administrative messages relating to your Platform account.
How we protect your information
We want you to feel confident about using the Platform, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal information you provide us against unauthorized or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
How you can contact us